The Problem With ‘Uber for Therapy’
At 10 o’clock one morning this November, Rob Beal’s bosses summoned him and his co-workers onto a mysterious Zoom call. Beal had spent more than two years working as a coach for AbleTo, which provides mental-health services to people through apps, videochats, and calls, like Uber for anxiety.Beal, a 50-year-old former attorney, had devoted himself to his job coaching people through AbleTo’s anxiety and depression programs.





























